Effective Date: 1st December 2024

Agrolive Enterprises Ltd (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, store, and share information when you visit our website at https://agrolive.co.ke (“Website”).

1. Information We Collect
We may collect the following types of personal information:

  • Personal Identifiable Information (PII): such as your name, email address, phone number, and postal address when you contact us or fill out a form.
  • Usage Data: such as IP address, browser type, referring/exit pages, and timestamps.
  • Cookies and Tracking Technologies: to enhance user experience and analyze website traffic.

2. How We Use Your Information
We use the information collected for purposes including:

  • Responding to inquiries and customer service requests.
  • Providing and maintaining our services.
  • Improving our Website and services.
  • Sending important notices or updates (e.g. changes to policies or services).
  • Marketing communications, only if you have opted in.

3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share data with:

  • Service providers working on our behalf, under confidentiality agreements.
  • Legal authorities if required by law or to protect our legal rights.

4. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the Internet is 100% secure.

5. Your Rights
Subject to applicable laws, you have the right to:

  • Access and request a copy of your personal data.
  • Request correction or deletion of your data.
  • Withdraw consent for data processing (where applicable).
  • Lodge a complaint with the Office of the Data Protection Commissioner (Kenya).

6. Cookies Policy
We use cookies to:

  • Recognize your browser and remember your preferences.
  • Analyze traffic and usage data.
  • You can manage cookie settings in your browser or opt-out of non-essential cookies.

7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

8. Changes to This Policy
We may update this Privacy Policy periodically. We will notify users of any significant changes by posting the new policy on this page and updating the effective date.